Receptionist/Administrator
Qualities Needed
Job summary
We have an exciting opportunity for a skilled and motivated Receptionist/ Administrator to join our team at our Warwick office.
You should ideally have experience in reception and administrative work as you will be required to support with a range of office functions alongside front-of-house duties.
In this dual-role position, you will play a key part in ensuring the smooth running of our front-of-house function while also supporting wider office and administrative activities.
This is an excellent opportunity for someone who is confident, enjoys a varied workload, thrives in a busy environment, and takes pride in delivering a professional service.
Hours of work will be 08:00 – 16:00 / 09:00 – 17:00 in weekly rotation.
Please note that we will be interviewing throughout the duration of this advert. Therefore if you are interested in this role an early application is advised as we may close the advert prior to the advertised date.
Required Skills and Experience
As a successful applicant you must be able to demonstrate:
experience using Microsoft office
skills of organising filing systems and computer files
good customer service skills
excellent communication skills, as you will be both patient facing and using the telephone.
IT literacy
excellent organisational skills
the ability to work well under pressure
the ability to multi task
Main duties of the job
The key element of this role is to respond promptly and professionally to incoming telephone calls, ensuring all enquiries are handled efficiently and directed to the correct department. The role also involves accurately completing a variety of administrative and IT‑based tasks.
To be successful in this role you must have good communication skills both written and verbal, together with good IT and administration skills. A flexible, organized and enthusiastic attitude is essential.
About us
Alliance Medical are Europe’s leading independent provider of imaging services.
We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independent organisations with their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years.
We operate a robust pre-employment screening process for all roles which includes proof of professional registration and qualifications, DBS checking and occupational health assessments.
We live by our company values to ensure the highest level of patient care:
Our Values
Leaders, managers, and supervisors have a particular responsibility to be role models in terms of how they demonstrate these values themselves and how they engage their teams to work in this way.
Collaboration:
We work together and in partnership for all our patients. We respect expertise and combine it to achieve more.
Excellence:
We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity and respect.
Learning:
Knowledge and understanding comes from learning. At Alliance Medical we are committed to ensuring that each and every one of us keeps on learning and that we continuously look for improved ways of working.
Efficiency:
Efficiency in healthcare means more patients get better care. We constantly seek new ways to use the scarce resource of healthcare more intelligently so that more people can live longer, fuller lives.
Openness:
We act with transparency and honesty in everything we do, where staff are encouraged to speak up to ensure a safe and secure environment for our patients.