Junior Clinical Systems Analyst

About Alliance Medical

Alliance Medical are Europe’s leading independent provider of imaging services.

We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independent organisations with their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years.

We live by our company values to ensure the highest level of patient care: 

Our Values

Leaders, managers, and supervisors have a particular responsibility to be role models in terms of how they demonstrate these values themselves and how they engage their teams to work in this way.

Collaboration:

We work together and in partnership for all our patients. We respect expertise and combine it to achieve more.

Excellence:

We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity and respect.

Learning:

Knowledge and understanding comes from learning.  At Alliance Medical we are committed to ensuring that each and every one of us keeps on learning and that we continuously look for improved ways of working.

Efficiency:

Efficiency in healthcare means more patients get better care. We constantly seek new ways to use the scarce resource of healthcare more intelligently so that more people can live longer, fuller lives.

Openness:

We act with transparency and honesty in everything we do, where staff are encouraged to speak up to ensure a safe and secure environment for our patients.

About the role

We are seeking a motivated and detail-oriented Junior Clinical Systems Analyst to join our Clinical Systems team at the AML Hub in Warwick, to support the rapid growth of our clinical system platforms.

The Clinical Systems Analyst will assist in the support,  maintenance and optimisation of clinical systems used within our healthcare organisation. They will be involved in supporting the introduction of new software and solutions as well as evaluating various data sources and user behaviours to improve existing solution functionality for the end users. The post holder will be required to interact with our outsourced IT Service Desk to assist with second-line support, incident response/resolution and where appropriate fill any knowledge gaps within the Service Desk to increase the chance of first-time fix.

Whilst this role does not entail specific application or vendor ownership, the post holder will need to work with these key individuals on the more technical aspects of system development and management.  The post holder will develop an understanding of the clinical IT ecosystem as a whole.

This role is ideal for a candidate who is passionate about healthcare technology and eager to contribute to the delivery of high-quality patient care through effective system management. The ideal candidate will have a foundational understanding of clinical workflows and a keen interest in learning and growing within the healthcare IT field.

Please note this is fixed term role of 18 months.

Please note that we will be interviewing throughout the duration of this advert. Therefore if you are interested in this role an early application is advised as we may close the advert prior to the advertised date.

Skills and Experience

As a successful candidate You should possess the following:

· Experience: At least 2 years of Clinical Systems Analyst experience within a healthcare IT environment, preferably with exposure to clinical systems (e.g. RIS and PACS) and workflows.

· Technical Skills: Basic understanding of clinical information systems (e.g. RIS and PACS), databases, and healthcare IT standards (e.g., HL7, DICOM). Experience troubleshooting, diagnosing and resolving system-based issues.

· Analytical Skills: Strong analytical and problem-solving skills, with the ability to learn and apply new concepts quickly.

· Communication Skills: Excellent verbal and written communication skills, with the ability to collaborate effectively with both technical and non-technical staff.

·Team Player: Ability to work in a team-oriented environment, demonstrating a positive and proactive approach to tasks.

· Attention to Detail: Strong attention to detail and organisational skills, with the ability to manage multiple tasks and priorities.

· Learning Mindset: Eagerness to learn and develop new skills, with a commitment to continuous professional growth.

The following would be beneficial but on-the-job training will be provided as required:

• Working knowledge of Lumeon’s Care Pathway Manager, InteleRad PACS products, Mirth Connect Integration Engine, AGFA’s EI PACS, CRIS, EPIC, xWave Technologies and/or Street Heaver’s Compucare SaaS solution.
• Previous experience as a Systems Analyst or a related role, working within a diagnostic imaging services company.